SkyCom Call Center · House #22,158

What it is

Calls itself “outsourcing and customer experience (CX) solutions provider”.

• Calls itself: outsourcing and customer experience (CX) solutions provider

“Nearshore outsourcing and customer experience (CX) solutions provider”

What it costs

Sales on request.

• Contact sales: yes

“Connect With Us For Guidance”

Who it sells to

Sells to businesses. Built for enterprise. Available in 2 languages.

• Sells to: businesses
• Company size: enterprise
• Languages: English · Spanish

“SkyCom is a nearshore outsourcing and customer experience (CX) solutions provider delivering bilingual call center, back-office, and customer engagement services to businesses across the United States.”

“SkyCom helps organizations improve customer satisfaction while reducing operational costs.”

How it runs

AI is a side feature. Built with Google Analytics.

• AI role: a side feature
• Analytics: Google Analytics

“As part of Fusion CX, SkyCom brought AI-backed analytics and quality management tools we didn't expect from a nearshore partner.”

“…googletagmanager.com”

What it works with

Analyzes / reviews Yoast SEO. Names Facebook, Instagram and 4 more on its pages.

• Analyzes / reviews: Yoast SEO
• Names: Facebook · Instagram · SOC 2 · +3

“Monitoring and responding across Facebook, Instagram, X/Twitter, WhatsApp, and TikTok.”

“PCI, HIPAA, SOC 2, ISO 27001, NMSDC certified”

What it offers as proof

Live, no waitlist. Publishes a case study. Compliance: SOC 2. Publishes a blog and a careers page.

• Case study: yes
• Compliance: SOC 2

“Get Free Quote”

“Case Studies”