Recoup · Office #56,405

What it is

Calls itself “AI Agent Refund Audit”.

• Calls itself: AI Agent Refund Audit

“AI Agent Refund Audit”

Where it puts itself

Positions itself as an alternative to Oversai. Rules out “issues, edits or reverses a refund”. Publishes a comparison page.

• Alternative to: Oversai
• Says it will not: issues, edits or reverses a refund

“How we differ from AI agent QA tools: Oversai grades the words, Recoup checks the money .”

“Recoup never issues, edits or reverses a refund.”

What it costs

Monthly subscription. A free tier, free forever. Sales on request. 5 prices listed on its pages, from $0 to $1,500.

• Monthly: yes
• Free plan: free forever
• Price: 5 prices, from $0 to $1,500
• Contact sales: yes

“Audit it yourself $0 In your browser, on your own exports.”

“Monitor Plus: $1,500 up to 10,000.”

“Monitor $249 / month for 3 months”

Who it sells to

Sells to businesses. Sells into Shopify brands.

• Sells to: businesses
• Sells into: Shopify brands

“AI Agent Refund Audit for Shopify Brands”

How it runs

A web app. Runs locally and works offline. AI is the core of the product.

• Kind: web
• Runs where: on the device, offline
• AI role: core to the product

“The audit at recoupaudit.com/audit runs entirely in your browser.”

“The audit at recoupaudit.com/audit runs entirely in your browser. Your ticket, order and payment exports are read on your own machine and nothing is uploaded to us.”

What it works with

Names Claude, Gorgias and 5 more on its pages.

• Names: Claude · Gorgias · Intercom · +4

“Use Recoup inside Claude: add the free connector .”

“Closed tickets from Gorgias, Intercom or Zendesk.”

What it offers as proof

Live, no waitlist. Claims “60 tickets, 21 mismatches, $744.25 at stake”. Try it without signing up. Publishes docs.

• Number claimed: 60 tickets, 21 mismatches, $744.25 at stake
• Trial asks for: nothing

“No signup. Your files never leave your browser.”

“See a sample report (60 tickets, 21 mismatches, $744.25 at stake).”