Harmony · House #23,958

What it is

Calls itself “ITSM platform”.

• Calls itself: ITSM platform

“Harmony is an AI-native ITSM platform for IT teams.”

Where it puts itself

Publishes a comparison page.

“Instead of bolting a chatbot onto a ticketing tool, we built the helpdesk around AI agents”

“Compare -> https://harmony.io/compare”

What it costs

Sales on request.

• Contact sales: yes

“Harmony has no generic list price, because a three-person IT team putting one desk live and a global organization running IT, HR and Facilities on the same platform are genuinely different deployments.”

“Book a demo”

Who it sells to

Sells to businesses. Built for enterprise.

• Sells to: businesses
• Company size: enterprise

“Harmony is an AI-native ITSM platform for IT teams.”

“Enterprise Service Management”

How it runs

A bot. Hosted in the cloud. Offers an API. AI is the core of the product. Built with Google Analytics.

• Kind: bot
• Runs where: cloud / hosted
• API: yes
• AI role: core to the product
• Analytics: Google Analytics

“AI agents that resolve IT/HR tickets inside Slack and Teams”

“Harmony is an AI-native ITSM platform for IT teams.”

What it works with

Integrates with Box, Google Workspace, Slack and 2 more. Analyzes / reviews Box. Runs inside Slack and Teams.

• Integrates with: Box · Google Workspace · Slack · +2
• Analyzes / reviews: Box
• Runs inside: Slack · Teams

“Integrating Box with Harmony allows IT teams to automatically attach relevant files”

“Harmony is an AI-native ITSM platform for IT teams.”

What it offers as proof

Live, no waitlist. Shows customer logos. Claims “100+”. Publishes a case study. Publishes docs, a blog and a careers page.

• Customer logos: yes
• Number claimed: 100+
• Case study: yes

“Get a quote”

“Cyera”