What Tablif read on Deskwil's site
Deskwil describes itself as: “Deskwil — Help desk software with SLA tracking included”
- Price model: Monthly · Yearly · free tier
- Free tier: Free forever
- Stage: Live, no waitlist
- How it differs: “The category heavyweight versus a smaller help desk that includes SLA tracking in its one paid plan.”
What it is
Calls itself “help desk”.
- Calls itself: help desk
“Deskwil is a multi-tenant help desk: a shared ticket queue, email-to-ticket, a team knowledge base and full SLA tracking for one per-agent price.”
Where it puts itself
Publishes a comparison page.
“The category heavyweight versus a smaller help desk that includes SLA tracking in its one paid plan.”
“Compare -> https://deskwil.com/compare”
What it costs
Monthly subscription and yearly plan. A free tier, free forever. Has an enterprise plan. Sales on request. Prices quoted: €0.00/month, €59.00/month, €7.90/agent/month.
- Monthly: yes
- Yearly: yes
- Free plan: free forever
- Price: €0.00/month · €59.00/month · €7.90/agent/month
- Enterprise plan: yes
- Contact sales: yes
“€59.00 / month, billed annually”
“€7.90 / agent / month”
“…billed annually”
Who it sells to
Sells to businesses. Built for small businesses.
- Sells to: businesses
- Company size: small businesses
“Volume pricing and governance for larger, multi-brand organizations.”
“Everything a small team needs to start running real support.”
How it runs
A web app. Hosted in the cloud. No API.
- Kind: web
- Runs where: cloud / hosted
- API: no
“Log in Get started”
“EU-hosted.”
What it works with
Replaces Freshdesk, Help Scout and Zendesk.
- Replaces: Freshdesk · Help Scout · Zendesk
“Deskwil is a multi-tenant help desk: a shared ticket queue”
“Deskwil vs Freshdesk”
What it offers as proof
Live, no waitlist. Try it without signing up.
- Instant signup: yes
- Trial asks for: nothing
“Get started free”
“Do I need a credit card to start? No — the Free plan never asks for payment details.”
Sources
Tablif read these pages, last on 13 Oct 2026. Everything above is what the product says about itself; Tablif does not verify every claim.
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