Laying out the streets…STEP 1 OF 3

Deskwil · Office #38,171

Customer support, moving fast.

In the Answering customers automatically neighborhood (Marketing and sales). In town since 12 Oct 2026.

Nobody has claimed this office yet. Tablif records every new product and gives it an office; when its owner claims it, the lights go on.

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What Tablif read on Deskwil's site

Deskwil describes itself as: “Deskwil — Help desk software with SLA tracking included”

What it is

Calls itself “help desk”.

  • Calls itself: help desk
“Deskwil is a multi-tenant help desk: a shared ticket queue, email-to-ticket, a team knowledge base and full SLA tracking for one per-agent price.”

Where it puts itself

Publishes a comparison page.

“The category heavyweight versus a smaller help desk that includes SLA tracking in its one paid plan.”
“Compare -> https://deskwil.com/compare”

What it costs

Monthly subscription and yearly plan. A free tier, free forever. Has an enterprise plan. Sales on request. Prices quoted: €0.00/month, €59.00/month, €7.90/agent/month.

  • Monthly: yes
  • Yearly: yes
  • Free plan: free forever
  • Price: €0.00/month · €59.00/month · €7.90/agent/month
  • Enterprise plan: yes
  • Contact sales: yes
“€59.00 / month, billed annually”
“€7.90 / agent / month”
“…billed annually”

Who it sells to

Sells to businesses. Built for small businesses.

  • Sells to: businesses
  • Company size: small businesses
“Volume pricing and governance for larger, multi-brand organizations.”
“Everything a small team needs to start running real support.”

How it runs

A web app. Hosted in the cloud. No API.

  • Kind: web
  • Runs where: cloud / hosted
  • API: no
“Log in Get started”
“EU-hosted.”

What it works with

Replaces Freshdesk, Help Scout and Zendesk.

  • Replaces: Freshdesk · Help Scout · Zendesk
“Deskwil is a multi-tenant help desk: a shared ticket queue”
“Deskwil vs Freshdesk”

What it offers as proof

Live, no waitlist. Try it without signing up.

  • Instant signup: yes
  • Trial asks for: nothing
“Get started free”
“Do I need a credit card to start? No — the Free plan never asks for payment details.”

Sources

Tablif read these pages, last on 13 Oct 2026. Everything above is what the product says about itself; Tablif does not verify every claim.

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