askVela | Live Chat AI Support · Office #39,659

What it is

Calls itself “Live chat & AI support platform”.

• Calls itself: Live chat & AI support platform

“…askVela | Live Chat AI Support”

“Live chat & AI support platform for customer service”

Where it puts itself

Publishes a comparison page.

“Not a ticketing system. A salesperson.”

“Intercom -> https://askvela.pro/en/alternatives/intercom”

What it costs

Monthly subscription. Free for a trial period. Trial: “14 days”. Has an enterprise plan. Sales on request. Prices quoted: €249 / month, €39 / month, €99 / month.

• Monthly: yes
• Commission: no
• Free plan: free for a trial
• Price: €249 / month · €39 / month · €99 / month
• Trial: 14 days
• Enterprise plan: yes
• Contact sales: yes

“Pro €249 / month”

“Starter €39 / month”

Who it sells to

Sells to businesses. Available in 4 languages.

• Sells to: businesses
• Languages: 4 languages

“…askVela – Live Chat & AI Support for Online Stores”

“English Deutsch Français Español”

How it runs

A web app. Hosted in the cloud. Distributed through the Shopify app and WordPress plugin. No API. AI is the core of the product.

• Kind: web
• Runs where: cloud / hosted
• Distributed via: Shopify app · WordPress plugin
• API: no
• AI role: core to the product

“Shopify app, WordPress plugin or one line of code.”

“Servers in Germany : Application and database in Frankfurt am Main”

What it works with

Replaces Gorgias, Intercom, Tidio and 1 more. Runs inside Shopify and WooCommerce. Plugin for Shopify and WooCommerce.

• Replaces: Gorgias · Intercom · Tidio · +1
• Runs inside: Shopify · WooCommerce
• Plugin for: Shopify · WooCommerce

“…askVela compared directly: Intercom Zendesk Gorgias Tidio”

“Shopify, WooCommerce and any website”

What it offers as proof

Live, no waitlist. Claims “2.7 seconds”. Compliance: GDPR. Try it without signing up. Publishes a blog.

• Number claimed: 2.7 seconds
• Compliance: GDPR
• Instant signup: yes
• Trial asks for: nothing

“Start for free”

“No credit card”