Arbyn · Office #67,339

What it is

Calls itself “AI customer service agent”.

• Calls itself: AI customer service agent

“AI customer service agent for Shopify.”

Where it puts itself

Rules out “knowledge base”. Publishes a comparison page.

• Says it will not: knowledge base

“Other tools surface your Shopify data. Arbyn acts on it.”

“No knowledge base to write.”

What it costs

Monthly subscription and yearly plan. Has a free plan. Sales on request. Prices quoted: $59/mo, $99/mo, Free.

• Monthly: yes
• Yearly: yes
• Commission: no
• Free plan: yes
• Price: $59/mo · $99/mo · Free
• Contact sales: yes

“Free, $59 or $99/mo flat.”

“Arbyn Agent is $99 a month for unlimited, or $990 a year.”

“Flat $0, $59 or $99 a month. No per-ticket, no per-resolution, no overages.”

Who it sells to

Sells to businesses. Built for small businesses.

• Sells to: businesses
• Company size: small businesses

“ONDUTYOPS builds support and operations tools for Shopify store owners who are done paying more every time their store grows.”

How it runs

A web app. Hosted in the cloud. Distributed through the App Store. AI is the core of the product. Built with Google Analytics.

• Kind: web
• Runs where: cloud / hosted
• Distributed via: App Store
• AI role: core to the product
• Analytics: Google Analytics

“Install from the Shopify App Store.”

“The AI customer support and sales agent built for Shopify.”

What it works with

Integrates with Instagram.

• Integrates with: Instagram

“Instagram DMs, Facebook Messenger, and SMS coming soon.”

“Instagram and Facebook coming soon.”

What it offers as proof

Live, no waitlist. Compliance: GDPR. Try it without signing up. Publishes a blog.

• Compliance: GDPR
• Instant signup: yes
• Trial asks for: nothing

“Install for Free on Shopify”

“GDPR ready”