What Tablif read on Docket's site
Docket describes itself as: “Docket: Self-Hosted Agentic Support Centre”
- Price model: One-time · free tier
- Free tier: Free forever
- Stage: Live, no waitlist
- How it differs: “Other support centres bill you every month, for as long as you use them. Over three years, even the cheapest of them costs eight times more.”
What it is
Calls itself “Support Centre”.
- Calls itself: Support Centre
“Support Centre”
Where it puts itself
Rules out “read API”. Publishes a comparison page.
- Says it will not: read API
“Other support centres bill you every month, for as long as you use them. Over three years, even the cheapest of them costs eight times more.”
“There is no read API and nothing to authenticate against”
What it costs
One-time purchase. A free tier, free forever. Has an enterprise plan. No monthly plan. 5 prices listed on its pages, from $0 to $249.
- One-time: yes
- Monthly: no
- Free plan: free forever
- Price: 5 prices, from $0 to $249
- Enterprise plan: yes
“$0 forever”
“$249 once $1,044 3 Clients, 1 Year”
Who it sells to
Sells to businesses. Built for teams. Made for developer.
- Sells to: businesses
- Company size: teams
- Made for: developer
“For agencies and teams.”
“For the developer who wants support to run without them.”
How it runs
A web app for macOS. Can be self-hosted. Offers an API. AI is the core of the product.
- Kind: web
- Runs on: macOS
- Runs where: self-hosted
- API: yes
- AI role: core to the product
“Docket is a website”
“The Support Centre for your Mac App”
What it works with
Names Canny, Claude Code and 4 more on its pages.
- Names: Canny · Claude Code · Codex · +3
“Canny”
“Claude Code”
What it offers as proof
Live, no waitlist. Instant signup. Publishes a blog.
- Instant signup: yes
“Get Docket”
“Blog -> https://www.theodorehq.com/docket/blog/”
Sources
Tablif read these pages, last on 9 Oct 2026. Everything above is what the product says about itself; Tablif does not verify every claim.
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